Terms and Conditions of Purchase

Seller

Basket Zdravija Hrana Made By Hand d.o.o. Stara Pazova – Golubinci, 17 Putinačka St, 22308 Golubinci, The Republic of Serbia, company registration number 21170852, tax ID number 109374900

Purchase Price

The price shall be in RSD and inclusive of any VAT.
The price shall be exclusive of the costs of delivery, which shall be set forth in the Order Form and Invoice.
Any additional costs incurred as a result of payment by bank transfer or payment slip, shall be exclusive of the price.

Labelling of the Product

Products are detailed and depicted through images.
All pictures shown are for illustration purpose only and may not fully reflect the actual product.
Expiry date shall be indicated on the packaging.

When is the agreement concluded?

The purchase shall be deemed concluded after the order has been placed by the Buyer.

Should the Buyer decide to pay by bank transfer or payment slip, the Seller shall send the confirmation of the Agreement via e-mail. However, the delivery shall be made only after the payment has been received by the Seller.

Payment

Accepted payment methods:
– payment slip
– bank transfer
– cash on delivery (COD)

Termination

The Buyer shall have the right to cancel the order within 14 days of delivery.

If the Buyer decides to cancel the order, they may do so by sending the completed Cancellation Form to the Seller’s e-mail address shop@basket.co.rs.

The Cancellation Form together with the confirmation of the successful purchase shall be delivered to you both by e-mail and in written form on delivery.

Effects of Termination

In the event of agreement termination the Buyer shall immediately and at the latest within 14 days following the cancelation return the goods undamaged and packed to the Seller and shall also bear all costs of returning the goods to the Seller.

If the Buyer fails to return the goods, the Buyer is to pay the goods or a part thereof which they are unable to return.
Within 14 days following the cancellation, the Seller shall refund to the Buyer the purchase price which may be reduced by the costs or value the Buyer is obliged to bear.

Delivery Time and Costs

The delivery time is between two and five business days after the payment has been received by the Seller.

The goods are delivered within the Republic of Serbia without Kosovo and Metohija.

Delivery is made by a courier service and is additionally charged.

Delivery is made by a courier service and shall be charged additionally unless otherwise stated.

Delivery shall be made in line with the terms of service of the courier company, “AKS EXPRESS KURIR”, and shall be deemed completed upon the delivery of the goods to the courier company.
The package may be open or inspected only after it has been taken over, paid for and recorded.
The Buyer shall inspect the package contents immediately upon receipt and shall notify, without delay, the complaints department in the event of any irregularities. The Seller shall not accept any subsequent claims for any transport damage not so notified.

Claims

The Buyer is entitled to claims and return of goods when delivered goods have not been ordered, the goods are expired, faulty or damaged and if such faults and damages have not been caused by transport.

If the Buyer’s claim has been approved by the Seller, the Seller shall replace the goods or refund the full amount within 15 days from the receipt of the claim.

If the Seller does not approve of the claim, he shall notify the Buyer thereof within 15 days from the receipt of the claim.

If the claim is justified, the Seller shall bear all the expenses of the replacement of the goods.

Intellectual property

The online store www.basket.co.rs is owned by Basket Zdravija Hrana Made By Hand d.o.o. Stara Pazova – Golubinci, 17 Putinačka St, 22308 Golubinci, The Republic of Serbia.

All the materials available on the www.basket.co.rs. are copyright and are the intellectual property of Basket Zdravija Hrana Made By Hand d.o.o. Stara Pazova – Golubinci and shall not be used without prior consent of the owner. Any unauthorized use of its intellectual property shall be subject to civil and criminal liability.

Acceptance of Terms and Conditions

Please confirm that you have read, understood and agreed to the Terms and Conditions of Purchase in order to proceed with your order.